Shipping

* Delivery Duty Paid for all orders to UK  *

 

How much is delivery?

We deliver within the United Kingdom for a flat rate delivery fee of £10.

This rate excludes board covers, we charge a £30 delivery fee for these bulkier items

Softech Shipping Fees Are Based On Length Of Board:

  • Up to 6'6" : £55
  • 6'6" up to 8'0" : £70
  • 8'0" and above : £85 

 

Who delivers our product?

FCS Delivery EU

All FCS deliveries are made by DHL and a signature is required upon delivery.

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Does someone need to be there when my order is delivered?

Orders will not be left at an unattended address. If no one is available to sign for your order a card will be left and the order will be re-directed to the nearest depot. You are then responsible for collecting the parcel.

If you are not home during the day we recommend using a work address. When using a work address, make sure you clearly include the name of the business.

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How do i track my order?

Once yourIorder is shipped from our warehouse you will receive an email with your unique tracking ID and a link to track its progress.

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How long is the delivery time?

In most cases order received before 12pm on a business day are dispatched the same day.

Delivery times vary depending on your location but generally allow 5-7 days business days from receipt of dispatch confirmation. Whilst we will endeavor to have your product delivered earlier, however please allow 5-7 days to be sure.

If you require more information about delivery time please contact us via our Support Page.

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Do you ship internationally?

Purchases from the FCS UK website can not be shipped to locations outside of United Kingdom. 
FCS does operate out of the following regions. Please click on a region from the below list for full detail:
Australia
USA
Japan
Europe

For inquiries about international shipping contact us via our Support Page.

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