* stocktake: delays in delivery


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XMAS BREAK - Office closed

 Our warehouse will also be closed from the 22nd December 2023 - 2nd January 2024. Orders placed during this time will be dispatched after this date.


* Delivery Duty Paid for all orders to UK  *


How much is delivery?

Free Delivery on all orders over £80.

*For all orders under £80, a £10 delivery fee will apply.

This rate excludes board covers, we charge a £30 delivery fee for these bulkier items

Softech Shipping Fees Are Based On Length Of Board:

*For a limited time, enjoy free shipping on any Softech soft board purchase*

  • Up to 6'6" : £25
  • 6'6" up to 8'0" : £35
  • 8'0" and above : £50


Who delivers our product?

FCS Delivery EU

All FCS deliveries are made by DHL and a signature is required upon delivery.


Does someone need to be there when my order is delivered?

Orders will not be left at an unattended address. If no one is available to sign for your order a card will be left and the order will be re-directed to the nearest depot. You are then responsible for collecting the parcel.

If you are not home during the day we recommend using a work address. When using a work address, make sure you clearly include the name of the business.


How do i track my order?

Once your order is shipped from our warehouse you will receive an email with your unique tracking ID and a link to track its progress.


How long is the delivery time?

In most cases order received before 12pm on a business day are dispatched the same day.

Delivery times vary depending on your location but generally allow 5-7 days business days from receipt of dispatch confirmation. Whilst we will endeavor to have your product delivered earlier, however please allow 5-7 days to be sure.

If you require more information about delivery time please contact us via our Support Page.


Do you ship internationally?

Purchases from the FCS UK website can not be shipped to locations outside of United Kingdom. 
FCS does operate out of the following regions. Please click on a region from the below list for full detail:

For inquiries about international shipping contact us via our Support Page.

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